Jefferson County Commissioners are feeling the heat of taxpayers who are forced to stand hours in line for car tag renewals.
Tuesday, one taxpayers had to wait hours again to get a tag.
"I got here probably about 8:15, 8:30 a.m. I'm just leaving at 11:30, 11:45 a.m. It's alright, I found somebody in line nice to talk to," tax payer David Johnson said.
Tuesday Jefferson County Commissioners told County Manager Tony Petelos they wanted a new computer software program in place by August to speed up the process. It was later discovered that the earliest the software could be in place would be October.
"So if we can do it by October 1 and have that date to be firm, with the understanding that from October 1 on, these lines are going to go away," Commissioner Jimmie Stephens said.
Petelos said the county is close to finalizing negotiations with a company for the software program but it will take up to six weeks to implement the new program.
Monday, about a dozen Jefferson County cities met to discuss ways to provide tag renewals at their city halls. Petelos announced Tuesday he would like to see a pilot program over the service started with one or more cities.
"This is a new concept that has never been done in the state of Alabama. It's a new law and no counties have done this before and this would be the first program of it's type," Petelos said.
Some on the commission have doubts that cities offering the service will actually cut the tag line wait.
"I don't think it'll have the impact but I'm more than willing to look at the numbers. I do think if the cities could start doing driver's licenses, where you go to local city halls, that could be pretty material," Carrington said.
Taxpayers just hope help is on the way.
"Hurry up quickly and get it done," Johnson said.
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