Vehicles were abandoned all over our highways and neighborhood streets after Tuesday's weather event and many cars were damaged.
Ginger Lowrey at Riverchase Collision Repair says you need to know your rights as a consumer before getting your car worked on. Lowrey says choose a body shop that will back up their work.
"I think anybody shop that will offer you a warranty for a long as you own the vehicle is going to be a reputable shop," said Lowrey. "I think you have to be real careful when you file insurance claims. Often times you will be sent to a preferred shop and they are preferred because they give that insurance company discounts in exchange for volume."
Lowrey says also know what you're paying for.
"You don't want a lot of junk parts or aftermarket parts, they're generic and may void warranties on your vehicle," said Lowrey. "Most people don't know that aftermarket parts are not crash tested. So if you buy a 5-star minivan that's crash-tested, then you throw aftermarket parts on it, it will not be a 5 star crash rated minivan anymore."
And she says get your vehicle to a shop as soon as possible.
"If your vehicle is repaired you will not be charged storage fees at a repair facility. You will be charged storage fees if it is towed to a tow lot. I would pick a shop, have a vehicle towed to the shop you want to have it repaired at, and then you will avoid any extra charges," she said.
Lowrey recommends these websites for consumers:
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