If you're a Charter customer who depends on analog channel service, you need to know about changes that went into effect April 1. Tuesday morning, Charter eliminated its analog tier of channels and moved to an all digital platform.
If you are a Charter customer with an old analog digital TV that does not have a Charter supplied cable box, you will no longer be able to tune in to any channels on their system.
You must have a digital box for every TV in your house.
WSFA 12 News has been receiving calls about the change. In reviewing the Charter channel lineup, it was found that our digital 12.2 channel, Bounce TV, was not listed.
Charter has moved the channel positions to the following:
WSFA - Channel 711
Bounce TV - Channel 192
Charter has been notifying customers of the analog to digital change for some time. South regional communications director Patti Michael says the move will mean more high definition channels, better picture quality and faster internet speeds. She says these additional channels and the digital upgrade will not increase monthly cable bills.
To place an order for a digital box install kit or for questions, call 1-888-GET-CHARTER or visit Charter's website.
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